We want every purchase to be an essential item in your wardrobe for years to come but ecru gladly accepts returns and exchanges!

If for any reason you are not completely satisfied with your purchase please see instructions ABOVE on how to make a return or exchange. Ecru merchandise is unconditionally guaranteed.

Defective, unworn, unwashed and unused merchandise may be returned within 30 days after purchase for a full refund or exchange. Returned items must be sent back new and unused with all original garment tags attached.

Returns and exchanges are only accepted for items purchased on the Ecru website.

Refunds will be issued in the original payment form within 7 business days from receipt of the returned items. Final Sale items cannot be returned or exchanged.

Merchandise approved to be returned past the 30 day window will be issued the lowest sale price. Late returns may be approved at the discretion of ecru.